Alicia Sylvia, a single mother of 10-year-old twins, was a big union booster at the outset.
"Compared to other stores, we don't even make what cashiers make," said Ms. Sylvia, who earns just under $9 an hour writing up service orders as cars arrive at the garage and says she cannot afford Wal-Mart's health insurance.
She acknowledged that the antiunion videos had helped turn her against unionizing.
"I really wish Wal-Mart would become better," she said. "But even if we get a union, it will be a long battle. Wal-Mart doesn't have to agree to anything. The message we got was, 'You're a small bunch of guys, and you can stand out there and strike, and we're going to replace you.' They'll never agree to a contract, out of pure stubbornness. I'm so confused."
The New York Times: At a Small Shop in Colorado, Wal-Mart Beats a Union Once More
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