Tuesday, June 03, 2008

Hawk Wings » Blog Archive » Immobile me: An idle thought:

I love Apple as much as the next guy. Probably more than the next guy. But today has been another day on which — as the .Mac outage report clinically put it — “100% of members were unable to access mail using an IMAP client.”

You can read some less clincal reactions from .Mac users on Apple Discussions.

Apple are very good at sending nicely produced, well-polished emails about new Apple hardware and software products and new items in the iTunes Store. It obviously spends money and effort in producing them. It cares about these things.

How hard would it be to send an email to .Mac users warning that “scheduled maintenance” is about to take place over an eight or twelve (or whatever) hour window, and that connectivity to .Mac services may be affected?

11:34 AM